Quality Management

From procurement to service – Quality is our top priority

For almost 150 years, we have been committed to uncompromising quality and the continuous advancement of our products. It is the only way we can recognize future customer needs, along with the requirements of the market and the environment in a timely manner, and fulfill them according to our high quality standards.

Quality Management

Highest standards for ourselves

All Caterpillar Energy Solutions locations are certified according to ISO 9001:2015. For us, the implementation of relevant directives is not merely something that is "nice to have”, but an essential requirement of our customers. We also apply our own strict guidelines as a strategic tool to ensure the constant further development of our employees, products and services. Thus, in all process phases – from development to manufacturing – the company observes the "two-man rule", availing itself of the latest quality instruments and methods.

Qualification of employees

We ask a lot of our employees, yet we also provide them with all the support they need. All of our employees possess superb skills and have a first-rate professional qualifications or an academic background. At Caterpillar Energy Solutions, we also place great emphasis on a wide-range of internal training and further educational opportunities to promote the development of our employees.

Quality in the Lab

State-of the art manufacturing facilities

High-performance and state-of-the-art manufacturing facilities guarantee an optimized production process and ensure the fitness for use as well as the high quality of our products such as gas engines, gensets and cogeneration systems.

 

Involvement of suppliers

A further cornerstone of the Caterpillar Energy Solutions quality philosophy is the seamless integration of recognized suppliers and service providers in all production and corporate processes.

Products

Our consistent quality management guarantees products with lasting high levels of efficiency and ease of operation, in adherence with the highest environmental standards.

Quality Management

Customized, competent and quick service

The Caterpillar Energy Solutions service portal is available to our customers around the clock to deliver customized support and ensure rapid spare parts supply. We thus guarantee tailored solutions, reduced downtimes and, as a result, superior profitability of the plant.

Approved professional welding shop

We are a certified professional welding shop, which meets the terms of the EN ISO 3834-2:2006 standard. We also require all Caterpillar Energy Solutions suppliers to have the necessary welding technology certifications.

Download certificates

  • EN ISO 3834-2-2006 Certificate DE | EN
  • EN ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007 Certificate DE | EN
  • ISO 50001:2011 Certificate DE | EN
  • ISO/IEC 27001:2013 Certificate DE | EN

Communication of the Integrated Management System Policy (Spain)

The subsidiary of Caterpillar Energy Solutions in Spain has defined its Integrated Management System Policy which is certified according to ISO 9001: 2015, ISO 14001: 2015 and OHSAS 18001: 2008 for the scope of its business activities which cover the sale, design, assembly, installation and after-sales services of gensets in the facilities of Madrid and Vigo. As well as at Iberdrola facilities where it provides with the operation of the plants which includes engines and auxiliaries: Milagros, Fonz, Monzón, San Millán and Fudeport.

Spanish: Comunicación Política del Sistema Integrado de Gestión
Caterpillar Energy Solutions, S.A ha definido su Política del Sistema Integrado de Gestión certificada según las normas ISO 9001:2015, ISO 14001:2015 y OHSAS 18001:2008 para el alcance de su actividad de comercialización, diseño, montaje, instalación y servicio postventa de motores para grupos de generación de energía en los centros de Madrid y Vigo.  Así como en los centros de Iberdrola sobre los que presta el servicio de operación de motores y equipos auxiliares: Milagros, Fonz, Monzón, San Millán y Fudeport.

Download: EN | ES

Contact

Caterpillar Energy Solutions GmbH
Carl-Benz-Straße 1
68167 Mannheim
T +49 6 21/3 84-0
F +49 6 21/3 84-88 00
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